Ourian 0 Posted May 6, 2015 #1 Report Share Posted May 6, 2015 My friend (Lark is his username) is trying to validate his account, and has been trying to for the last few days... I've tried to contact GMs and Admins about this, but they seem to insist on ignoring me, so I figured that I would ask the rest of the community. How the hell do I help him get his account validated? We must've tried resending the validation email like a thousand times over the last two days... and he still receives no new email from SAO... has this ever happened to anyone else? If so, how do we fix it? I would really appreciate the help because I have been trying to get Lark to play for quite some time and he has finally decided to join in just to have this stupid issue... Link to post Share on other sites
Reusririasuir 0 Posted May 6, 2015 #2 Report Share Posted May 6, 2015 Is he checking his spam filter? Did he enter HIS email address, free of typo's? Link to post Share on other sites
Ourian 0 Posted May 6, 2015 Author #3 Report Share Posted May 6, 2015 Spam filter is off, and email is correct... Link to post Share on other sites
Calrex 0 Posted May 6, 2015 #4 Report Share Posted May 6, 2015 What's the domain for his email? I know sometimes that certain email providers can have trouble with validation emails. AOL is one I can think of off hand. Hopefully this get solved quickly. I can't vouch for the mod team's current status, since I don't know any of them IRL, but hopefully they are able to get to this ASAP. Link to post Share on other sites
Ourian 0 Posted May 6, 2015 Author #5 Report Share Posted May 6, 2015 He's Yahoo, but so am I and I didn't have this issue... That's what's bugging me Link to post Share on other sites
Shark 0 Posted May 6, 2015 #6 Report Share Posted May 6, 2015 I have addressed the issue. Please have him contact me via PM when he tries to get on next time. Link to post Share on other sites
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