Kotori

All I could tell you is to be patient. If you want to bring it up to a GM, PM one of them. I'm sure they're busy right now in real life, but if you can tell them about it I'm sure they'll get to you as fast as they can. Happened to me.

I think they really are just understaffed...

I have my opinions on a solution but thats not my place at the moment.

At the same time, i really only see 3 people really doing anything actively.

Those 3 being

Clarence, Life, and earlier this week mari.

Oske is the lead GM and thus probably has a bigger work load and less time to do approvals. I dont know what Zero and daeron are doing, but Last time i check Zero was in charge of boss fights. Did not really even know Daegon was a gm till recently.

Mari as been reporting having heavy working hours. So if you really need so...